Tomco HVAC
Privacy Policy
Effective Date: | tomco-hvac.com
Tomco HVAC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting HVAC services, obtaining online estimates, or interacting with our advertisements.
1. Information We Collect
We may collect the following information when you voluntarily provide it:
- Name, phone number, and email address
- Service address and information about your heating and air conditioning system
- Details about requested services, repairs, maintenance, or equipment replacements
- Information submitted through website contact forms, online estimate tools, and Facebook or Instagram lead forms
We may also collect website usage information through cookies and analytics or advertising technologies, where enabled.
2. How We Use Your Information
Tomco HVAC uses customer information to:
- Respond to customer inquiries and schedule HVAC service appointments
- Provide estimates for equipment repairs and replacements
- Communicate about requested products and services
- Improve our website and customer experience
- Send promotional communications where permitted by law and applicable consent requirements
- Measure the effectiveness of advertising campaigns
3. Facebook and Instagram Advertising
Tomco HVAC may advertise through Facebook and Instagram, platforms operated by Meta. When you submit information through one of our advertising forms, we may use that information to contact you regarding your inquiry, provide an estimate, or schedule HVAC services. Our website may use Meta Pixel or similar advertising technologies to measure advertising performance and understand visitor interactions, if these technologies are enabled.
4. Sharing of Information
We do not sell customer contact information to third-party marketing lists. We may share information with trusted service providers who help operate our website, manage customer inquiries, process service requests, or provide advertising and business services. These providers receive information as needed to perform services on our behalf. We may also disclose information when required by law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and measure advertising effectiveness. Visitors may manage certain cookie preferences through their browser settings or available website privacy controls.
6. Data Security and Retention
We take reasonable measures to protect customer information from unauthorized access, disclosure, or misuse. We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and fulfill the purposes described in this policy.
7. Your Privacy Choices
You may contact Tomco HVAC to request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate recordkeeping requirements. You may also request that we stop sending promotional communications.
8. Third-Party Websites and Services
Our website may contain links to third-party services, including Facebook, Instagram, and online HVAC estimate platforms. These services may have separate privacy policies and data practices that we do not control.
9. Changes to This Policy
Tomco HVAC may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
10. Contact Information
For questions or requests concerning this Privacy Policy, please contact:
Tomco HVAC
Website: https://tomco-hvac.com
Phone: (386) 937-0887